Service engagements
Shopify retention services
The retention engagements our shortlisted specialists run for $5M+ DTC brands — with cost, timeline, and what to expect.
Subscription program overhaul — 8–12 week engagement
8–12 week subscription overhaul engagement for $5M+ Shopify Plus DTC brands. Audit, restructure, rebuild — lift active sub % by 4–8 points.
Lifecycle program rebuild — 10–14 week Klaviyo + SMS engagement
10–14 week lifecycle rebuild for $5M+ Shopify Plus brands. Klaviyo flow buildout + SMS integration + cross-program triggers. Target: 28–35% attributed.
Loyalty program redesign — 6–10 week structural rebuild
6–10 week loyalty redesign for $5M+ DTC brands stuck at 12% redemption. Tier math, member-only programming, relaunch arc. $20K–$60K fixed-fee.