For $5M+ DTC brands on Shopify Plus
Retention programs that compound for $5M+ DTC brands.
Operator-vetted retention specialists for $5M+ DTC brands.
Talk to a retention specialist
Reply within one business day. No agency-speak, no fluff.
$5M+
GMV floor for brands we shortlist
90 days
Average time from kickoff to first compounding lift
1 business day
Reply window from a retention specialist
What you'll find here
Operator-vetted programs across the full retention stack.
We map the post-launch retention surface — subscriptions, loyalty, email/SMS, post-purchase, win-back — to specialists who have shipped them at $5M+ brands. Every shortlist, playbook, and cost guide is operator-written.
App shortlists
The 10-best lists we send to operators every quarter — by category, by phase.
Operator playbooks
How to fix the retention problems we see repeatedly: cost, timeline, what good looks like.
Cost guides
Realistic monthly spend by brand size and workstream. No "it depends" answers.
Service engagements
The retention engagements our shortlisted specialists run, with cost and timeline.
Short-form answers
Plain answers to the questions operators search before they pick a partner.
Free tools
Quick, operator-friendly calculators. The LTV calculator is the entry point.
Talk to a specialist
One business day. Operator to operator.
Tell us the retention question and the brand. We'll come back with a shortlist and a directional cost range — no discovery rounds, no agency-speak.
Or email hello@shopretentionexperts.com.